Return Policy

At My Name BH, we value your satisfaction. However, due to the personalized nature of our products, we offer the following policy:

✅ Accepted Returns:

  • Only damaged or incorrect items are eligible for return.

  • You must notify us within 7 days of delivery with clear proof (photos/videos).

  • Item must be unused and in original packaging.

❌ Not Accepted:

  • No returns for change of mind or incorrect spelling provided by the customer.

  • No refunds are issued under any circumstances.

⚠️ Return Process:

  • Contact us via WhatsApp or email within 7 days.

  • Provide order details and photos of the issue.

  • Our team will arrange an exchange or store credit (if applicable).